Business Process Management: A Practical Guide
By Rashid N. Khan.
Description
Just as factory automation revolutionized manufacturing in the 20th Century, business process management (BPM) is poised to dramatically change the way 21st Century organizations conduct business and serve their customers. Although much has been written about the benefits of BPM, this is the first truly practical book that goes beyond the theory to provide an in-depth understanding of BPM and the way it changes the way organizations work. BPM enables an organization to create automated "production lines" for processing information by leveraging modern software technology with the ...
ISBN(s)
0929652320, 9780929652320
